Five Business Email Marketing Pitfalls to Avoid
December 29th, 2008Technology has made it even easier to construct full-blown email marketing campaigns. However don’t rest on your marketing laurels and fall into “marketing content traps” that make your emails unreadable, uninteresting and obnoxious. Below are a couple of pitfalls to avoid.
1. Annoyingly excessive use of punctuation marks, ALL CAPS, symbols, etc…Stay away. People will more than likely interpret it as SPAM and delete your message without giving it a second thought…or so you hope, otherwise it could be worse and be labeled “spam” so future emails get sent directly into the Spam Folder. Plus it is pretty tacky. It is extremely difficult to express emotion in an email and don’t think by using the aforementioned tricks will get it done. It takes more than some tricks to have a successful email marketing campaign.
2. Non-descriptive and uninviting Subject Line. Interesting I have this next behind the use of “annoyingly excessive use of punctuation marks…”. However you can still create interesting and enticing subject lines without having to add some cheesy flare to it using ALL CAPS!!!! Don’t scream at me. Tell me, the customer, why I should read your email. What benefit will it have for the customer? Keep them interesting as possible as it will help improve the open rate…but don’t try and deceive. Be honest and upfront or risk having your customer send your company’s future messages into the dreaded Spam Folder.
3. Content that is too long. People don’t want to invest a lot of time reading an email, or much of anything really in this day and age, but especially email. As much as possible, Emails need to be short, sweet and to the point. People are simply more inclined to read shorter, more concise emails even if they don’t respond to an offer or reply to the message. They will at least read it and perhaps respond at a later date. If the message or article requires more space simply summarize the point and use a link to your website where people can go read the rest later.
4. Repeating the same message over and over again. Repetition is good in some ways, and I would recommend staying in touch with your audience. However, if in your email marketing message you continue to say the same thing, well, ever heard the expression; fell on deaf ears? People will begin to tune you out and when you actually have something pertinent, it will be missed. Try to keep the messages a little fresh so that people will continue to at least open them and see what you have to say.
5. Poorly constructed and cluttered layouts. Too many people think that they need to have all these images, links, and colors in their email for it to be deemed “good” or have a chance at it being successful. Again, know your audience. People tend to enjoy more simplified, easy to read and navigate emails. Cluttered or simply emails that present themselves as being too busy overwhelm people thus having a tendency to be trashed immediately. Now these tactics may in fact enhance the email, but as my dad would always tell me; everything in moderation. Too many images and links are distracting. You would hate it if it distracted the reader from your main point, wouldn’t you?



